Does Novell provide any free support?
Yes. Novell offers complimentary access to its knowledgebase, tools, patches & fixes, etc. In addition, we offer access to our support forums, which provide you the opportunity to post questions related to any of Novell’s products. These questions are then answered by highly skilled Systems Operators. An incident is defined as assistance with one issue, problem, or question relating to the use or installation of a Novell product, regardless of the number of communications required.
Yes. Novell offers complimentary access to its Knowledgebase, Documentation, Tools, and Patches and Files at our Support Website. In addition, we offer access to our Support Forums which provide you the opportunity to post questions related to any of Novell’s products. These forums are a community of highly skilled administrators and consultants, are monitored by highly skilled System Operators, and are available 24x7x365.
