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Does Newegg.com pay the return shipping cost for defective merchandise?

April 26, 2017COST defective merchandise newegg.com pay Return shipping

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Does Newegg.com pay the return shipping cost for defective merchandise?

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No, Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry. However, if you pay to send the item back to Newegg.com, we will replace the item and ship the replacement to you at no charge. Newegg.com will employ every resource it has to ensure that your item is replaced promptly, without hassle.