Does N3SP provide a Disaster Recovery (DR) service where a Hosted Voice installation can be re-located to a different site within 24-48 hours?
A. In the event of a site failure N3SP will work with the customer on a reasonable endeavours basis to restore services at an agreed alternative location. For incoming calls through the Central PSTN Gateway an option is available for handsets that becomes un-registered (such as a site failure) whereby all calls are diverted to an alternative pre-defined telephone number.