Does my vehicle have Mercedes-Benz mbrace or Tele Aid?
If you purchased or leased a new Mercedes-Benz before November 16, 2009, and it is equipped with telematics hardware, you are currently receiving – or can begin receiving, upon activation – Tele Aid service. The Security & Care Package has a trial period of one year. By contrast, if your new Mercedes-Benz was purchased or leased on or after November 16, 2009, and it is equipped with telematics hardware, you are currently receiving – or can begin receiving, upon activation – mbrace service. The mbrace Package has a trial period of six months,and the option of three months of mbrace PLUS service. The trial begins on the day of lease or purchase. For more information, please consult your authorized Mercedes-Benz dealer.