Does my hardware warranty coverage apply to damage caused by lightning strikes?
A. No. A lightning strike can cause damage by direct means or indirect means. For example, the product may be damaged due to a direct strike or it can be damaged due to transients from strikes elsewhere in your infrastructure traveling into the product through the power cord or over copper-based cabling connected to one or more interfaces on the product. Damage can result from high heat, acoustic shock waves, arcing, high current and transient voltages among other things. These lightning-induced causes involve environmental conditions that are outside of the published environmental specifications for the product and resulting defects are therefore excluded form coverage as stated in the “Exclusions and Limitations” paragraph of the Support Services Licensing Agreement.
