Does MSDSpro provide on-going customer support?
MSDSpro offers 24-hour online (Extranet) support for our customers, giving them unlimited access to Administrator Guides, Technical Documentation, and Software Updates as registered users, as well as access to our on-line Support Database. MSDSpro also offers phone, fax and e-mail technical support after initial startup is completed. Our annual Service Maintenance Agreement (SMA) entitles our clients to unlimited telephone support, free software upgrades, and substantial discounts on our other products. The SMA is very affordable and is available in increments of one year to support our clients with the best possible software and expertise.