Does Mood Influence Organizational Citizenship Behaviour Intentions?
An experimental study involving 114 employees from a variety of American industries, organizations, and positions which randomly manipulated affective state (positive, negative, and neutral mood) found that when mood became more positive, the likelihood that organizational citizenship behaviors would occur increased. After controlling for established patterns of organizational citizenship behaviors, demographic characteristics, and dispositional differences, manipulated mood was found to be marginally related to the intention of performing specific organizationally beneficial activities. Implications for the findings within the Asian context are also discussed.
