Does MLGW “estimate” bills?
Like your car’s odometer, which records how many miles you have driven, your meters record how much electricity, gas and water you have used. If, for some reason, we are unable to access your meter or extenuating circumstances such as severe weather prevent us from reading your meter, we will calculate your bill based on your history of usage and that month’s weather. After the next actual reading, your bill will automatically be reconciled and adjusted if our estimate was too high or too low. In either case, you pay only for the services you have used. If your bill has been estimated, it will be clearly stated on the bill. To help reduce the possibility of your meters being estimated, please make sure that you provide easy access to all meters on the date that our meter reader is scheduled to visit. This date appears in the blue-shaded column on the right of your bill. In the rare event that your meter readings have been estimated on consecutive months, please call us to discuss possi
