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Does MailManager allow me to track the outcome of customer emails – how do I know if the customer enquiry was dealt with appropriately?

April 26, 2017appropriately customer dealt emails enquiry mailmanager outcome track

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Does MailManager allow me to track the outcome of customer emails – how do I know if the customer enquiry was dealt with appropriately?

1 Answer

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MailManager contains an extensive reporting system which allows management to track all emails, see who they were sent to, how quickly they were responded to and what the result of the email was.