Does LifeWise attempt to recover ineligible funds (HRA/FSA) or get the member to return those funds to their employer?
LifeWise does attempt to recover the funds and return them to the employer. Refunds are paid by the participant to LifeWise or LifeWise will approve future manual claims but reduce the payments by the prior amount deemed ineligible. When this is not possible, the employer can withhold the amount from the employee’s wages (in states where allowed) or can include it with the employee’s W-2 wages.