Does KOr clients get the opportunity to express level of satisfaction?
After every cleaning service, you will receive a survey either via post mail or email. This is to help us make sure that you are happy with our service. We are always looking for a positive feedback from you. What about pets? I have a dog and a cat.Dogs must be secured till cleaning is done and our employee is off the premises. In the event that we are not able to clean because a pet would not permit workers to enter, there will be a $20 charge, the same as a lockout. What happens if there is a damage of property during cleaning?Please keep valuables in a secure place. Regrettable and although not common, from time to time, something may break. Our cleaners have been instructed to report any damages to the office immediately in order to follow the proper procedure to repair or even replace the item. A dollar amount of a “one of a kind” item damaged must be demonstrated in order that a settlement may be determined. What happens if I need to change or cancel an appointment?Always call th
