Does KCP&L have a special storm response plan when major outages occur?
Yes. KCP&L’s Storm Emergency Response Program (SERP) was created in the early 1980s to establish standard operating procedures for rapid restoration of service, and to respond with a total commitment of large quantities of manpower and equipment. This plan is reviewed annually and updated as required. The engine that powers SERP is an extensive employee work force specially trained to step in when major storms hit. People from all departments participate in the effort to ensure power is restored as quickly and safely as possible. We also have arrangements with out-of-town utility crews to bring in extra assistance if the situation requires it.
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