Does iWise provide automated actions in response to system events through an easy-to-use GUI, without the need for any programming?
Yes. Automated logging of system events requires an interface between the event-trapping products such as Patrol, Spectrum, NetCool, HP OpenView, Omegamon, etc. and iWise. iWise provides open interface support, using XML, and has provided interfaces to a variety of products. Our use of E-mail, SOAP, and XML technologies opens the door for entirely new interfaces from a wide variety of third-party tools and standard office applications. This allows for the easy transfer of data and the ability to share related information with processes previously separated by platforms. Many tools and applications have embraced these same standards as the mechanisms for future data interchange. This dramatically enhances iWise B2B Communication Enablement, and E-Commerce potential. iWise provides over 100 Monitor Agents to automate tasks such as escalation, notification, record generation, third party product interfaces, etc. These agents look for specified conditions that may exist within a set of rec
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