Does iWise have a fully functional remote access facility available for remote IT users (i.e., Remote Workers)?
Yes. The iWise Web Client accommodates access from a variety of devices and methods such as PDAs, E-mail, Remote Terminal Services, VPN, etc. For example, home users can use the iWise Web Client to search, display, create, and update iWise objects. They can also automatically create iWise incidents or approve iWise change objects by sending an e-mail message to the iWise e-mail interface.
Related Questions
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