Does iWise allow file attachments to incidents, problems, and changes?
Yes. iWise Incident, Problem, and Change Management (and all other iWise Process Management features such as Request, Financial Contracts, Purchase Orders, etc.) allow the attachment of various file types. This feature permits the customer to store as many attachments as required. Only authorized users may view or modify attachments, and only one user may update an attachment at a time, thus preventing multiple updates to a document from being lost.
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