Does iWise allow access – via an ODBC connection – to collective configuration management data stored in standard relational databases?
Yes. iWise supports any ODBC-accessible database that gives you access to the collective configuration management data as well as other iWise data such as incidents, problems, and changes. Any tool that supports ODBC can use this connection for running management reports against the CMDB. You can generate reports in a variety of formats such as HTML or PDF, then link these to the iWise dashboard for viewing. You can also incorporate the iWise Dashboard into advanced reporting facilities such as Crystal Enterprise; this gives you the ability to run up-to-date reports that are either refreshed at the time you view them or intervals determined by an administrator.
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