Does it provide information in appropriate language for customers with intellectual disabilities?
• Does it enable information to be exchanged through signing and other nonverbal means? Businesses should consider the availability of sign-language interpreters, including introducing strategies for employing staff with these skills. • Does it ensure access to computer technology which is usable by customers with disabilities? • Does it ensure that if videos or films are produced or presented, they are captioned? • Does it ensure that when information is provided to a group, hearing loops are set up to assist customers with hearing disabilities? • Does it ensure that information is presented to groups in a way which is user friendly for customers with a disability affecting their vision. For example, reading aloud overhead projections and describing graphs and pie charts? • Does it ensure that employees are familiar with the technology and practices that are developed to assist people with disabilities including Telephone Typewriters (TTYs), hearing loops and Auslan sign language inte
