Does information relating to unsatisfactory performance have to be mentioned in a reference?
No. Whatever is mentioned in a reference must be justifiable and supported by evidence in the event that it is challenged. If the reference asks for evidence of performance, and the unsatisfactory performance has been addressed through either the informal or formal process and there has been no improvement, you may wish to make some factual references. If you are specifically asked for comments on your member of staff’s performance and are unsure what you should say Human Resources can be contacted for advice.
