Does Hughes offer a money-back guarantee?
Yes, HughesNet offers a 30 day Satisfaction Guarantee. If within 30 days you decide you are unhappy with your service, simply return your modem and radio to Hughes and you will be refunded $200. The requested equipment must be returned within 60 days and Hughes will provide you with return instructions. Unfortunately, installation charges and other fees will not be refunded. You are not required to uninstall the satellite dish (antenna) and Hughes is not obligated to come out and uninstall it.