Does HIPAA allow CIGNA HealthCare to use protected health information (PHI) without my express authorization?
CIGNA HealthCare may use and disclose PHI without a member’s specific authorization when such use is permitted or required by law, such as for the purposes of treatment, payment and health care operations. CIGNA HealthCare may disclose protected health information (PHI) to a members’ health care provider so that the provider can render treatment to a patient, to health care providers or other health plans to conduct payment activities and to support health care operations.