Does High Definition Hair have a return policy?
Due to recent abuse of our previous return policy, we no longer offer refunds on custom orders. Constructing a wig can take anywhere from 60 to 350 hours depending on type, and very expensive hair and base materials are used. This is too much time, effort and money for individuals to purchase our wigs only for temporary use. Selling a restocked wig can also be difficult. So no refunds on custom orders. Credits, Exchanges or Revisions only. Orders must be returned in the original condition within 7 DAYS of receipt. For the same reasons, cancelled orders will also be subject to a 30% restocking fee. No refunds on extensions or hair accessories.
