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Does GDS offer Symposium Web Client and Nortel Call Center Manager Administration training?

April 26, 2017Administration Call center client GDS manager Nortel Offer symposium TRAINING web

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Does GDS offer Symposium Web Client and Nortel Call Center Manager Administration training?

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Of course we do! We offer customized training on the SCCS legacy client, Symposium Web Client, and CCMA and CCMS. We recently finished training all Supervisors and Managers for a company with many CCMS and CCMA based contact centers. Each contact center has from 800 to 1200 agents. GDS trained provided refresher training for AT&T mobility, after they upgraded their contact centers to CCMA and CCMS. We received very positive feedback on the classes. We would be very happy to put you in direct contact with our customers, to hear their comments on our training. Click here to see additional information about GDS’s Symposium Web Client Services.