Does Free File offer services for state taxes?
Because of the varied tax filing procedures between states, many of the companies in the Alliance do not offer this service. However, you can use a tool onsite called “Guide Me To A Company” to determine’ if they will help with state taxes. • Is customer service available if I have trouble? Yes, sometimes. Check on a Free File Alliance website to see if they offer this service. Remember, the site is comprised of many different companies that form the Alliance, each having their own website. • What if I need help with filing my taxes? The Free file website has a link on the site entitled “Help with Tax Questions” that you can access. This link can be used to ask the IRS any general tax question you might have. Remember, the site is set up to answer generic questions only, and will not be of much help if you have a very specific question. Intuit’s Free Service Like all other software makers, Intuit — the maker of Turbo Tax, Quicken, and QuickBooks — is a good resource for people who fi