Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Does FDOT record phone calls to the 511 system?

April 26, 2017fdot phone record system

0

10 Posted

Does FDOT record phone calls to the 511 system?

1 Answer

0

10 Posted

Like many other call centers, FDOT records all phone calls to the 511 system. These recordings allow FDOT to troubleshoot the system. By analyzing calls, FDOT can pinpoint potential issues and improve system functionality, such as voice recognition, to provide you with a better user experience.