Does EZ Access require a special telephone hand or head set?
EZ Access does require a headphone jack. This allows people to use their own personal headphones, or to connect hearing aids or cochlear implants. The best implementations include both standard sized jacks: • 3.5mm stereo jack (like those used on personal music players) • 2.5mm headset jack (like those on most cellular phones) For public systems, it’s very helpful to have a telephone-style handset in addition to both of the jacks. This lets most users directly access the device, without requiring them to have their own headphones or headset. However, on some public systems the handsets can create concerns about vandalism. For this reason, on systems that don’t involve private or confidential information, a public speaker may be a better choice. Regardless of whether or not a speaker is used, earphone and/or headset jacks should always be provided. This allows users to listen privately and without outside noise.