Does everyone need to create a voiceprint for voice verification?
All unemployment insurance customers will be required to create a voiceprint with the following exceptions: • It is not necessary to create a voiceprint if you are hearing impaired and receive your payments by submitting certification forms. • You will not be asked to create a voiceprint if you are receiving payments through the Trade Readjustment Act (TRA) Unit, or Workshare Unit or Workforce Investment Act (WIA) Unit. Once you file a new claim or are required to call Teleserve for payments, you will need to create a voiceprint if you have not already done so.
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- Does everyone need to create a voiceprint for voice verification?
