Does End of Life mean that I can no longer purchase more APM licenses from Symantec?
Symantec customers can continue to purchase additional Symantec-branded APM licenses until April 3, 2009. Please use SKUs from a previous purchase order when placing an order through your normal Symantec sales channel. Because Symantec has announced the EOL of Symantec-branded APM products and will not be developing and distributing new features and functions for these products, you may wish to address any new license needs directly with Precise by obtaining Precise-branded APM licenses. Please contact: CustomerMigration@precise.com. Symantec no longer sells renewal support for Per Copy Symantec-branded APM licenses. If you want to obtain Precise-branded licenses and related support, please contact Precise for more information: renewals@precise.com For Site License and Business Critical Support customers, please note that Symantec will honor the agreement for your Symantec-branded APM licenses, including mandatory and optional renewal years.
Related Questions
- What type of information will Precise need as proof of my Symantec APM licenses and support if I chose to purchase Precise-branded APM products?
- I am a customer with Symantec-branded APM licenses. What does the End of Life (EOL) announcement mean to me?
- Does End of Life mean that I can no longer purchase more APM licenses from Symantec?
