Does EDR represent employees throughout the grievance procedure?
No, EDR is the neutral administrator of the grievance process, and represents neither employees nor agencies. Thus, EDR does not appear with employees at their second-step meetings or hearings, nor does it otherwise “represent” employees. However, EDR consultants routinely provide information and guidance to employees and agency management throughout the grievance process via the EDR AdviceLine at 1-888-23-ADVICE (1-888-232-3842). To avoid conflicts of interest, no single EDR Consultant will provide information to both agency management and an employee during a given dispute. For instance, if a Consultant provides information to an employee, then receives a call from management regarding the same dispute, the management representative is referred to a different Consultant for guidance. EDR Consultants provide general information on state law, policy, and dispute, but they do not provide legal advice. If you need legal advice, you must consult an attorney.
