Does e-2-door provide enough sales and after-sales support for its online services?
e-2-door increases the effectiveness of its online services by providing you the following support features: • During checkout, e-2-door presents you with different payment and shipping service options, displays the total amount of purchases and charges (item list price versus shipping and handling, custom duties and tariff charges) and suggests related merchant sites. • After checkout, e-2-door bridges the gap between the purchase and delivery of the product and manages your expectations through post-transaction communication. e-2-door sends notifications through email, displays the status of orders online and supplies the product’s ETA during order confirmation. • Also, all throughout the online session you can contact e-2-door for suggestions, comments, inquiries and complaints using the help desk facility of the site. This is over and above the online help and frequently asked questions already available on the site.
