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Does Digital Voice Home support faxing? Will the fax call be charged?

April 26, 2017charged digital fax faxing Home support Voice

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Does Digital Voice Home support faxing? Will the fax call be charged?

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If you are connected to our MaxOnline broadband service, faxing to Singapore number will be supported. We recommend that the number of pages be kept to below 20 per fax session. If you are connected to other service providers’ broadband service, we do not guarantee that faxing can work. Like any other activities over the public internet, faxing using Digital Voice Home is dependent on the network conditions. When congestion or network disruptions occur, users may encounter dropped transmission or degradation in fax quality. As such, we are unable to support faxing over Digital Voice Home when you are not connected using our MaxOnline broadband service. Likewise, we are also unable to guarantee faxing to overseas international numbers due to overseas network that are not within StarHub’s control.