Does DHL request any personal information?
Some features of our site require you to provide personal information. The site ‘personalisation’ feature records very basic information about you in a cookie, to make the completion of forms on our web sites easier for you. This information is not stored by DHL, instead, it is retained on your own machine in a small text file called a cookie. Other sections of the site, such as the pick-up request, may also hold your information in a cookie in order to prevent you having to type the same information into the form time and time again. This information will not be transmitted to DHL until you submit your pick-up request. Other sections of the DHL web sites, such as Online Shipping or Order Supplies may require you to hold a DHL account. In this case, DHL will hold your details on record for accounting purposes.
