Does DEFCON Management include OS Reinstalls?
No, OS Reinstalls are not part of any DEFCON profile’s allotment. In the event your server requires a re-install, the charge is $50.00 for the Operating System and $50.00 for Control Panel. OS Reinstalls will restore your machine to an entirely clean, out-of-the-box state. A team of engineers can be assigned if you need assistance with the restoration of data, critical service configuration, additional special procedures, or any type of support related to an OS Reinstall.
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