Does CRAM 21 capable of handling reversal transactions?
Yes. CRAM 21 is capable of processing reversal transactions. A reversal claim transaction is similar to the other claim transactions except that as it is detected during the uploading of data, CRAM 21 searches first for the existing claim and updates the record status as reversed. Of course, the data to be uploaded will be checked first if the reversal was really accepted by the insurer/payer.