Does CR Auto Scheduler® consider supplements when scheduling?
CR Auto Scheduler® does consider supplements when scheduling. When an estimator writes an estimate or receives one that has been written by an insurance company, the estimate frequently does not include all of the hours required to repair the vehicle. If these supplemental hours are not considered when work is scheduled, a collision repair center could bring in much more work than they can produce. This would lead to poorer cycle times and customer satisfaction levels as vehicles sit around without being worked on. When scheduling a repair, CR Auto Scheduler® increases the estimated hours by a supplement factor that is provided by the user in the Facility Wizard. For instance, if a supplement factor of 20% is entered, then an estimate with 10 hours would be scheduled as a 12 hour job (10 hours x 120%). This ensures that the facility is not overscheduled as a result of failure to consider supplements. Users of CR Auto Scheduler Plus® and CR Auto Scheduler ME® benefit from the ability of
