Does CQT analyze data about the PMHS?
CQT does not collect data about programs or the public mental health system. CQT does not use a standardized data collection instrument or generate scientific findings based on a random sample of a population. CQT does not validate the information given by consumers. The information collected reflects the feelings and beliefs of the individuals who choose to be interviewed on any given day; thus it should not be used as an independent tool to evaluate a provider or a program. Still, as CQT makes site visits to programs throughout the state, some things are reported over and over and themes emerge. CQT publishes an Annual Report each year highlighting the top issues, both positive and negative, that consumers reported. CQT also publishes Quarterly Reports spotlighting recently reported issues.
