Does Continuous Quality Improvement Work?
This course is about managing change in organizations; and this lecture, in particular, is about preparing organizations for change. The course focuses on continuous quality improvement techniques. Naturally, before we start you want to know what data we have that it works and that you can succeed using this approach. Of course, almost all quality improvement projects lead to some kind of improvement in one corner of the organization, but the real question is whether these individual projects are big enough to leading to lasting improvements in the entire organization. At least 7 studies address this issue: • Shortell and colleagues in survey of 61 hospitals found that “a participative, flexible, risk-taking organizational culture was significantly related to quality improvement implementation. Quality improvement implementation, in turn, was positively associated with greater perceived patient outcomes and human resource development.” • Curley, McEachern and Speroff randomly assigned
Related Questions
- How are Performance Management and Continuous Quality Improvement (a more common term in health care and other portions of the public health system), different, if at all?
- Does ARISE have in place any continuous quality improvement programs at its manufacturing plant?
- What is BearComs quality control and continuous improvement process?
