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Does Cloudwine Offer Refunds?

April 26, 2017cloudwine Offer refunds

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Does Cloudwine Offer Refunds?

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Of course. If you receive the wrong wine in your order we will replace your bottle and rebate any delivery costs you incur. We will not refund a purchase because you didn’t like the wine – however if there is bottle damage or your wine is corked -please contact us immediately by email to sales@cloudwine.com.au and we will organise a refund. We may request the return of the damaged product before a refund is given so that we can make an assessment as well.