Does Charter Telephone® use Voice over Internet Protocol (VoIP) technology?
Charter offers a primary line telephone service that is comparable to traditional telephone service. Charter Telephone uses Internet protocol for transporting calls over our own private network, so your calls never touch the public Internet. Charter Telephone can be installed via any in-home telephone jack, and the service does not depend on an Internet connection. This distinction is important because services offered by many VoIP providers do require high-speed Internet connections in the home. Moreover, most of these types of VoIP providers are able to provide only a “best effort” service-level agreement, whereas Charter gives customers a Quality of Service guarantee.
Charter offers a primary line telephone service that is comparable to traditional telephone service. Charter Telephone® uses Internet protocol for transporting calls over our own private network, so your calls never touch the public Internet. Charter Telephone® can be installed via any in-home telephone jack, and the service does not require an Internet connection. This distinction is important because services offered by many VoIP providers do require high-speed Internet connections in the home. Moreover, most of these types of VoIP providers are able to provide only a “best effort” service-level agreement, whereas Charter gives customers a Quality of Service guarantee.
