Does changing the local admin password on Cisco IP ICD server cause problems with the application?
A. There are no hooks between the local administrator password and the Cisco CallManager database. If the local administrator password is changed on Cisco IP ICD server, it is necessary to reflect the change in the Log On property of the Cisco Customer Response Application (CRA) Engine service. Complete these steps: • Select Start > Programs > Administrative Tools > Services. • Right-click Cisco CRA Engine. • Select the Log On tab. • Reset the password to the current local Administrator password. • Restart the Cisco CRA Engine process.