Does Chaco have a warranty program?
Chaco warrants all products against manufacturer defects. Please note this warranty does not include normal wear and tear and product misuse. If you have purchased our product through Chaco.com, fill out a return card and follow the instructions to send the product back for evaluation. If you no longer have your return card or did not receive one, contact Customer Service at 1-888-211-1908. Once received, our Quality Assurance Team will evaluate the product and determine if the problem is a result of a manufacturing defect or the result of normal wear. Defective products will be repaired or replaced. If products are not deemed defective, they will be returned to you as soon as possible. If you purchased your Chaco product from another retailer, please return your product to that retailer.
