Does Centratel use the tools and processes that it sells to its clients?
Yes! In the operation of Centratel, administrative and operations personnel use the same answering service tools and processes that are provided to clients. Internally, we face the same business challenges as our clients and we use the same tools to operate our own internal communications. Many of the products we offer were born out of internal necessity, right here at Centratel. We don’t just sell our answering service products; we use them and steadfastly believe in them.