Does Censeo provide support in conducting feedback to participants?
Yes, although most clients don’t require consulting services during this phase. The 360 degree feedback reports are very easy to understand, and each section is preceded with an clear explanation page, so “training” participants really isn’t an issue. The big question participants have is, “What can I do to improve?” and the development suggestions section gets them started down the right path on that. We also provide clients, at no cost, a 360 Degree Feedback Development Planning Action Guide for participants, and a presentation template for reporting the results to management. Some clients would still like the feedback to be professionally handled, and feel it adds credibility to have one of our Industrial-Organizational Psychologists conduct feedback sessions – sometimes individually face-to-face (or via conference calls), and sometimes in group meetings. Fees are changed on a per diem basis.
