Does Cenmed have a Freight Claim Policy in force?
A. Yes. We take great care in packing your order; however, occasional damage or shortages are unavoidable. As soon as you receive a Cenmed shipment, carefully unpack and inspect it. If you find damages or shortages: do not accept the shipment until the carrier’s driver makes a damage notation on your delivery receipt or freight bill; immediately request that the carrier’s inspector make an inspection. If the inspector does not comply with your request, prepare an affidavit that you notified the carrier’s inspector on a certain date and the inspector failed to make the inspection; keep all containers and packing material for the inspection. If you later discover concealed damage, you must request an inspection within 15 days of delivery. Return to Getting in touch with Cenmed Q.
