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Does CBP expect to have a 24 hour phone/email contact for the unsolicited messages?

April 26, 2017CBP contact email expect hour Messages phone unsolicited

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Does CBP expect to have a 24 hour phone/email contact for the unsolicited messages?

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Carriers receiving an unsolicited message will continue to have the ability to contact a 24-hour DHS phone number for resolution assistance. Carriers identifying travelers on the watchlist currently have 24-hour DHS contact phone number for resolution, this will continue.