Does Bounce Energy offer a level or average payment plan (Balanced Billing) to its customers?
Yes. Bounce Energy offers a Levelized Payment Plan (Balanced Billing) that enables customers to pay a calculated amount each month based on levelized electricity usage. This program is available to all Bounce Energy customers who are not delinquent in payment at the time of enrollment. Bounce Energy will bill or credit customers the amount of any overbilling or underbilling, as appropriate, against their actual usage during prior Level Billing periods at least once every twelve months. Customers with questions regarding Level Billing or wishing to enroll in Level Billing may call a Bounce Energy customer service representative at 1-888-452-6862.
