Does Blackbay provide these types of solutions?
LK: Blackbay offers a fully integrated mobility solution that is designed to meet the specific needs of the customer. Through Delivery Connect, customers can access location based services including integrated routing, scheduling and navigation solutions. The organisation has complete visibility of where their field workers are providing information on the best route for their scheduled deliveries or service stops, and the expected arrival at the customer. BCW: Moving on to RFID―how’s this side of your business doing and what type of customer is using the technology? LK: Blackbay no longer offers RFID hardware services. We took the decision to focus on our core business of delivering real-time mobility solutions to the supply chain and field service markets. BCW: Are your customer requirements changing? How do you handle change? LK: Our customers’ requirements are constantly changing. They need mobility solutions that can handle multiple job functions from the delivery driver to the in
