Does Autotek do Estimates and Quotes?
Autotek does not do estimates. Instead, we think you are entitled to a firm quote on your repairs. When we give you a quote, 95% of the time it will be your final price. In order to give you an accurate quote, we must first bring your car into the shop and perform proper diagnostic procedures. An accurate diagnosis takes skill, time, equipment, and effort. We don’t want to guess and throw parts at your problem. That is why we request your approval for diagnostic time before doing any work. Our managers will sometimes give you a “guestimate” on what is wrong with your car and what it will take to fix it, based on their extensive experience, so that you will have an idea of what your car might need. Many of our busy customers will preapprove work based on the guestimate, knowing that we will call if it is wrong. This is not a quote, however. There is no substitute for a technician’s accurate diagnosis. Like all good things, there are a few exceptions to our pricing policy: Our diagnosis
