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Does anyone know why my female winter white dwarf hamster within a week of buying her?

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Does anyone know why my female winter white dwarf hamster within a week of buying her?

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One of my female dwarf winter white has been like that very recently. I hadn’t seen her for a week and checked her food and water everyday, and noticed very, very little had been eaten or drunk so I was scared that she may have died. I cleaned her cage out and she was still alive though. I decided to get rid of her house and just put bedding in her cage for her to sleep in so I could keep a closer eye on her (also because she never left her house she peed in it which isn’t healthy). So far I’ve seen her be a lot more active, eating and drinking more. If it isn’t stress, then try this and see what happens.

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