Does anyone know the name of the MD / CEO in Magnet Kitchens?
I can’t help you with contact details for the CEO – but to be honest, contacting the CEO is likely to slow the process down. In my last job I was PA to CEO of a reasonable sized computer company. Now hopefully nobody on here is silly enough to think that a CEO is personally going to deal with any customer’s complaint. Any letters or calls were first read by me, then analysed to see which department(s) would need to be involved before being passed to the manager/supervisor of that department In my experience 85% of the people trying to contact the CEO did so only because they weren’t getting their own way (I am not saying this is the case with you) with anyone else and were not happy with our staff following the company set procedures to deal with their complaint. By writing to the CEO, their complaint was still dealt with following company procedures, but added a day onto the process as it had more procedures to go through. You don’t say what your problem is so you need to be a bit mor
