Does an estate agent have to provide a HIP for any and every potential buyer?
A. The person marketing the property must be able to provide a copy pack or pack document upon demand. However there is a right to refuse to provide a pack or pack document where the seller or estate agent has reasonable grounds to believe that the person making the request either: – • is unlikely to have sufficient means to buy the property; or • is not genuinely interested in buying a property of a general description which applies to the property; or • is not a person to whom the seller is likely to be prepared to sell the property; or • if he knows or suspects the person to be an officer of an enforcement authority. But great care has to be taken not to breach discrimination laws. And this does not preclude the agent from actually having the HIP available.
